Archive for March, 2010

Whither the Women in Information Technology?

Tuesday, March 30th, 2010

women-in-information-technologyIT workers are used to it: the techy offices are dominated by males. Women working in IT are a rare bird. Nothing new there. But why is that? In school tests, girls and boys have shown equivalent scores in math, science, and computing. Much techy work is online, and online jobs are very popular with women, especially mothers, who have historically enjoyed working from home. So why the paucity of female workers?

No one exactly knows how it got that way, but the fact of the matter is that the problem is getting worse, not better. The percentage of women in the IT world hit a high of 41% in 2004 and has been declining drastically ever since. Experts cite the fact that one out of every three women working in IT typically works in an administrative capacity, and those are the positions in greatest decline. Though it is less remarked upon, it is also true that minorities are also underrepresented in the global IT work force.

Many experts in international business claim that this lack of diversity in the IT sector is handicapping America, as this country feels the discrepancy more than others. China, India, and Europe all have more diverse tech departments in leading companies and are sometimes seen as more progressive, more flexible in the international marketplace. Anyone who wants to get into the scuffle (and probably come out of it with a few bruises) can certainly pick up the argument that there is some kind of innate difference between the sexes that explains the lack of women in science and math careers such as computing. Harvard University President Lawrence Summers himself suggested this and plenty of controversy ensued from it.

The fact of the matter is, the women’s movement has been working for decades to make it clear that women are as competent as men in any intellectual pursuit of the modern age. And this ongoing work has, largely, been successful in terms of eliminated many long-held cultural biases. So why have women not stepped up to the plate in terms of taking on IT jobs? Or is it a gross bias coming from the managerial standpoint? Many view it as particularly strange because the IT sector is one that often offers internet-commuting options, which make it even more possible for mothers to work from home. Unlike many careers where women must take time off to have and raise children (due to time pressures, stress, long hours, and travel requirements) IT work frequently presents no such challenge.

I’m afraid that I can’t offer you an answer to the question here, nor a solution to the problem. I can only state that, when compared with IT departments worldwide, America does experience the least diversity in the IT programming field. Many feel that such a lack of diversity will harm American programming in the long run. Just as women bring something new and different to the table in terms of corporate management styles and executive marketing efforts, they bring something different to the techy world as well. What will the long-term consequences be of a decline in the already low levels of female techies? Only time will tell.

Outsourcing and Offshoring Pale in Comparison to the Threats of “Offpeopling”

Friday, March 26th, 2010

outsourcing-and-offshoringOutsourcing and offshoring have been the catch phrases of the recession. Preventing companies from utilizing untaxed, out-of-country workers (who receive pennies for each dollar an American worker would receive) has become a central issue in business and government news. Of course, every industry has a different take on the problem. Many feel they could not survive without going overseas for cheap labor, while many others feel that if you “can’t survive” by supporting the American economy, your business has now place in the economy in the first place. But where is the issue of “offpeopling” in all of these debates?

Offpeopling is the same problem that the ludites fought against during the industrial age, only increased by ten, one hundred, or perhaps a thousand fold. Increasingly, people are losing their jobs to technology. Especially when your job is to develop the technology that may ultimately make you obsolete, this can be very disturbing. The term “luddite” is often used to refer to those who hate technology or won’t learn it, for those who are seen as primitive and unwilling to move forward. But in the 1800s, Luddites were actually those who saw machines replacing people, saw the poverty that was beginning to result, and fought the trend. Seeing what is happening today, with the “offpeopling” trend, we must ask ourselves, are today’s luddites going to be the very web programmers who put themselves out of business?

We all know that technology is making the world change faster. The challenges faced by children in school today are almost incomprehensible to their parents. Their own children will face even more challenges that will, in turn, be incomprehensible to them. The hope, of course, is that wherever jobs disappear, new jobs will reappear. Whereever skill sets disappear because they are no longer needed, new skill sets will emerge. We won’t all turn into a nation, or a world, of button pushers craving actual experience that never happens because it is all being “experienced” by machines!

The disturbing truth, however, is that nobody has yet recorded that trend. When jobs are given to computers (who in many cases are even cheaper employees than third-world workers) oftentimes another job simply does not pop up somewhere else. As computers become more and more efficient, and people’s expectations of them become higher and higher, “offpeopling” becomes a greater and greater concern in IT departments.

In fact, in recent surveys, many IT professionals note that as IT has taken over more and more of the work of the company, the IT staff has not grown. Workers are asked to do more because they are capable of doing more. As they improve, they often increase their daily work loads without even realizing it, and soon three workers are doing the work of five, without financial or other recognition for it. In this case, no workers lose jobs, it is simply a matter of a hiring freeze, but eventually workers get the feeling they are indeed being taken advantage of. This kind of “growth” also qualifies as “offpeopling.”

Offpeopling is a trend that has not come into mainstream focus yet. Unlike offshore and overseas hiring practices, companies are getting away with it with very little public outcry, but rest assured, the problem is next on the roster of troubling social changes brought about by technology.

About Boundaries

Tuesday, March 23rd, 2010

BoundaryThese days, you’d think it was a crime to ever be insecure. Every success guru and business advisor tells people to project a confident air through their clothing, their speech, their actions, their walk, everything. All of this teaches us to keep up the pretense. Don’t let anyone know when you are being human—being insecure, neurotic, paranoid, and all that. We all feel that way now and then, even the most successful, most typically self-confident among us. Says Chu, in Thick Face, Black Heart: “Only fools and saints are absolutely secure about themselves.” It’s what makes us people, not machines. But is there any way we can make neurosis and insecurity work to our advantage? Certainly, it’s been done throughout the ages.

There are those who say “fake it ‘till you make it,” and there is a certain wisdom in that as well. Especially when women are in business, they often feel a pressure to fake it; pressure to act perfectly self confident and to ensure that their inferiors know their place. Even Chu, in her book on business success, “Thick Face, Black Heart,” says yeah, you should fake it till you make it. I disagree. Strongly.

There is a way to be insecure that draws people to you instead of repels them. It works far better than fake confidence (and sometimes even better than real confidence) when it comes to creating a following, making people trust you, and gaining respect. It is a matter of having boundaries combined with being honest about yourself.

For instance, my husband says to me the other day, “I just don’t know what to say to my boss, I’m afraid if I tell him he isn’t standing up for me to our superiors then he’ll be offended, yet there isn’t anyone else I can go through. I depend on him to get my ideas across and he is dropping the ball. He isn’t doing his job, and as a result, he is making it impossible for me to do mine.” He was really perplexed, as he felt that he just couldn’t say anything without saying something wrong. So I said, “just tell him what you just told me—that you are afraid he’ll be upset or offended by what you need to tell him.”

Coming right out with your feelings and fears prepares the other person and makes them want to NOT fulfill your paranoid fantasy. It makes them want to rise above the worst that you may think of them. And if you are a boss, it isn’t weak to pull an under-performing employee into your office and tell them, “I just don’t know what to do about you. I like you and I don’t want to fire you and I know you have a family that is depending on your income. But you are underperforming, and that’s affecting my own efficiency in the eyes of my boss. I don’t know what to do. What do you think I should do?”

Instead of putting the employee on the defensive, it makes him want to help you and in fact it makes him obliged to help you. He sees the pickle you are in, sees that you are a nice person but also THAT YOU HAVE BOUNDARIES. This is important. You are not going to let his bad performance drag you down. You make that clear. At the same time you make it clear that it will break your heart to fire him, but you will fire him if he doesn’t step up to the plate. Because you have been honest with him about both your insecurities and your boundaries, he now has no one to blame but himself if he ends up getting fired. You obviously did your best.

When I give this type of advice to my husband, he always says, “That’s girl stuff!” Meaning guys don’t act this way with one another. They don’t ever admit that they are feeling insecure about something. Well, guys can be guys if they want. I’m not going to get involved in that sticky wicket, but as women, we often feel like we are supposed to act like guys, supposed to pretend we don’t feel anything. It is something that makes us bad at our jobs. People like others more and blame them less when they are open about their feelings, yet clear about your boundaries. It is the perfect business strategy for women, but will only work as long as you aren’t intimidated into faking it until you make it.

Be a Procrastinator!

Friday, March 19th, 2010

procrastinateIn “Thick Face, Black Heart—the path to thriving, winning, and succeeding,” Chu talks about how you shouldn’t berate yourself for your negative features. Simply use them to create success for yourself. If you are greedy, go ahead and be greedy, but don’t let that greed stop at money. Let yourself be greedy for the best life for your family, for a better community, a better world. Let the greed be well-rounded and it will serve you well. Another thing we often berate ourselves for is procrastination.

In business we often feel like we must move fast, we must take action and seize the moment. There is always a sense of urgency to action. And for what? For success, of course, and money, and reputation, and . . . well simply because that is how things are done. Because it is expected. Those of us who move slower are often berated for not being on the cutting edge, not pouncing on lucrative deals as soon as they emerge. But procrastinators are underrated.

Sometimes, by not taking action right away, it allows an idea to simmer and mature. It give the mind time to get perfectly clear on what you are planning, why, and when to do it. No matter what the spontaneous types tell you, “right now” (or better yet, “yesterday”) is not always the best time to do anything. Some problems have a way of working themselves out with time that is natural and unforced. Some new ventures need to marinate in the unconscious mind for a while before the ideal methodology becomes clear. So, if you are a procrastinator, consider it an asset and don’t fight it.

Then there are those of us who are inconsistent—procrastinating one day, spontaneous the next. Brilliant one day, completely blank on another. Inconsistency is one of those “flaws” that isn’t really a flaw. Sure, those stolid folks who have the same thing for lunch each day, take the same train to work at the same time, and consider routine to be essential to life, they will harass you about being inconsistent. They simply do not see any other way to live life. Let them be. No one can pull them out of their world of routine. But imagine what the world would be like if everyone were always consistent?

Let’s see, we’d have the same kind of music across the board, the same books, the same paintings, the same architecture, the same movies. It’d be Orwellian! Besides providing variety, inconsistency has another positive side. It is the “gambling mentality.” When you are inconsistent, you are like a slot machine. People never know what they are going to get out of you. Will it be a tub-load of dubloons or a blank stare? Human psychology being what it is, this actually draws people to you. It’s the same concept as gambling—something about the fact that you don’t know what you are going to get makes you want to try that machine again and again.

So go ahead, procrastinate, be inconsistent, be yourself. Every flaw has a strength embedded in it. These things only become flaws when we chose to see them in a negative light.

Thinking for Success

Tuesday, March 16th, 2010

chimpanzee_thinking_posterIf you are a negative thinker, don’t bother with success mantras and positive-thinking chants such as “every day in every way I’m getting better and better.” Just skip it. I’m serious. Another side of the coin of negative thinking is the fact that you have a full awareness of just what your flaws are. Now that you have that awareness, thank your lucky stars for it and try to turn those flaws into springboards.

For instance, if you’re inclined to be jealous and envious of the success of others, don’t try to eliminate these thoughts. Don’t berate yourself for them. They’re natural, after all, but do utilize them to transform yourself. If you are jealous, go ahead and search within yourself for ways that you can surpass their accomplishments. Dedicate yourself to your jealousy and wield it like a tool.

If you suffer not from jealousy, but from rage at injustice, then the best revenge is your own success. Use that negative thinking to push forward and overcome and overwhelm the oppressor by becoming more successful. If you are a worrier, why pretend to be relaxed? Why put forth the image that you are willing to accept whatever dictates fate has in store? Instead, turn that worry into action and use it as a motivational force for averting disaster before it strikes.

Why pretend you are more virtuous than you are? Let’s face it, that’s what most folks do. They go around pretending they aren’t consumed by jealousy, rage, vindictiveness, and so forth. They imagine themselves to be virtuous, and sometimes they even convince themselves of it. But the reality is that we are all human, so why not use your negativities to fuel the fire of your success, rather than waste your own fuel on the energy it takes to deny them? And it does take a lot of energy to deny them.

When others are negative about your dreams and aspirations, you can do the same thing. Their statements—“you’re such a dreamer!” “Why can’t you just do what everyone else does?” “What is your problem?” “Face your limitations!”—can work simply as fuel to the fire. When you hear these things and they enrage you, that’s okay. Let them enrage you. Feel the fire building. Enjoy it and let it burn nice and hot. That’s the fire that’s going to fuel your action.

Another negativity that fuels a lot of us is disappointment in ourselves. We make resolutions, then break them. Then we feel inadequate. But really, why? You made the resolution yourself, so you have the power to unmake it, change it, alter it, or eliminate it at will. We end up acting as the law maker, law breaker, judge, jury, executioner, victim of the crime and perpetrator of the crime all at once. But why? In Thick Face, Black Heart, Chu says, “the evil is not so much in breaking the rules, but in the shame and guilt that make you judge yourself as unworthy.”

Accept your inadequacies freely without guilt or shame. Give yourself room to fail. The greatest flaw that comes of not forgiving your own failures is the tendency not to forgive those of others. But the greatest advantage of forgiving yourself is that you will become more lenient with others. Even if your flaw is not being relaxed enough, accepting it will relax you!

Asking for a Raise- How to Come Prepared!

Saturday, March 13th, 2010

200547695-003It can be difficult, when you are in the job market, to know if the salary you are being offered is fair and if it is too risky to ask for more. Yet you have got to stand up for yourself when it comes to salary. If not you, then who? So there are a few salary secrets that can help you understand the situation a little bit better either when you are being offered a job in a down market, or when you are considering asking for a raise.

First of all, familiarize yourself with the typical salary range for your position, taking into account your education and experience. There are many online resources for computing expected salaries, and many are free. These are excellent tools for understanding where your salary falls in the generally acceptable range.

Many feel, in a recession, that it is out of the question to ask for a raise. Many folks just feel lucky not to lose their jobs. But there are ways to ask for a raise in a recession if you are willing to do a little effort. According to a survey from the Society for Human Resource Management, 80 percent of HR professionals say that employers are still willing to negotiate salaries. So if you are able to research and know your market worth and point out your various achievement, it is worth the effort to ask for a deserved raise. Remember- it is more expensive to replace you than to give you a reasonable raise!

Because of fluctuating market conditions, new hires often earn more than more experienced personnel. This isn’t an intentional slight by the management, it is simply a matter of hiring managers doing what need to be done to staff the office. If you suspect that a new hire  in the same position is being paid at or above your level, then come prepared with current salary data to approach your manager with a request for what you deserve.

Always remember that your performance doesn’t decide your pay. What things (and workers) cost is simply a matter of supply and demand. It is determined by the job market, the location and cost of living there, your years of service to the company, the size of the organization and its budget, and your education level. So even if you are performing at an incredible rate, your salary may remain low because of a lack of higher education. That doesn’t mean you have to sit back and take it, it simply means that if you think you deserve the pay of someone more highly educated because of your experience and history of service, then you will need to make a strong case for your boss to give you a raise against company policy.

Asking for a raise is always stressful, but especially so in a bad economy. However, that is no reason to shy away from asking for what you deserve and, increasingly, need. As the economy goes south, inflation will cause your monetary needs to go up. Meanwhile your company may have much more in terms of funds than they want you to know. Most bosses are authorized, at year-end, to give employees some kind of raise. It could be anything from three to five percent. So know that when that evaluation comes around, if you are offered any raise at all, you can probably bring the percentage up a bit to the high end of the range, especially if you are armed with evidence of all your good work throughout the year as well as typical salary ranges for comparison.

Information Technology Careers Abound in Schools

Wednesday, March 10th, 2010

information-technology-careers-in-schoolsThese days, technology in the schools is a big catch phrase when it comes to education innovation. Technology workers are needed to establish networks in schools and maintain them as well as to train school personnel, and students, in the latest technology. Are you looking for a new career away from the suit-and-tie corporate world? If you decide to look into schools, you may find a rewarding career, but be prepared!

Children today are required to learn PowerPoint, Microsoft Word, Excel, and other programs as young as elementary school. That means that reliable and extensive networks must be set up within public and private schools of all sizes. Systems administrators are needed! Also, if you have a good aptitude for teaching, there could be other opportunities for you as well. Technology teachers are needed for teaching everything from simply typing to Auto CAD. The needs of schools are virtually endless when it comes to getting updated and staying on the cutting edge.

If you are interested in applying your knowledge of programming in a school environment, there is a lot to know. This new world of work will be nothing at all like the corporate environment you are used to. The world of children is one in which every item must be durable and technology breakdowns are common. Children are hard on equipment, so if your job is to repair computers and keep a system active, you will be busy all the time!

In addition, education personnel are not known for their computer aptitude. Many teachers and administrators know little about the world of computing and many more are downright luddites. Be prepared, because this attitude is prevalent! Teachers are all overworked and underpaid and simply do not have the time to sit and spend hours figuring out a program just because they are told it will benefit them in the long run. Teachers are mostly putting out daily fires in their jobs, so the long term, for them, seems way too far away.

As an IT worker in the schools, you will need to understand these various attitudes toward computers and simply take them in stride. You’ll need to remember that the combination of active growing children, their worried parents, overworked teachers, and overwhelmed administrators means that if computers don’t function at their best, emotions are liable to get frayed. Or, I should say, more frayed than usual. As a technology worker, it will be important for you to understand that the technological incompetence of many teachers and administrators is nothing less than your job security. Therefore, if you are a patient person who doesn’t mind guiding learners step by step through the process of utilizing various forms of technology, then many schools—both public and private—will be able and willing to hire you.

Schools are unpredictable and emotional places, where a myriad of issues come into play each and every day. If you long for an active, friendly environment like this, you’ll find schools to be basically as different from a corporate cubicle as they could possibly be. As an IT worker in the schools, you will also have the intense satisfaction of knowing that you are helping young people learn and build a better future every day.

New Gadgets Arrive Just in Time To Bug You Senseless

Friday, March 5th, 2010

new-gadgetsIf your office has a system, such as ID cards or passkeys, or even, heaven forbid, clock punching, that allows you entry and determines your work hours, it may soon be switching to something fancier: a facial recognition time clock combined with a door lock. These gadgets, which cost under five hundred bucks, do a 3D scan of your face when you arrive at the door and take in all the information. What time you got to work, what time you left work, what mood you were in (probably), how many pimples, new stress lines appearing, and your taste in clothes. Luckily, it doesn’t make comments.

It certainly must be an improvement on the old ID card system that put you through hell if you forgot your card, which was always, of course, too big to fit in you wallet, so it begged to be left behind any number of places. Whether or not you like the Orwellian face-detecting software, it certainly will come in handy if you actually do work overtime. You’ll have proof of it, in the form of a scan of your actual face so that no one can accuse you of padding your time sheet. Of course, the face detecter doesn’t detect  whether you were playing pinochle the whole time or actually writing code, but that’s a relief. At least something is still left a mystery.

While we are on the subject of high-tech gadgetry, if this technology rubs you the wrong way, perhaps you would be interested in a gadget that protects your identity from everyone else. The Ogdon wallet. It’s a good modern device designed to prevent identity theft, especially hi-tech ID theft. It’s not a soft leather thing, the Ogdon Wallet is actually an aluminum-cased rectangle. It’s pocket-sized, but unlike the leather version, protects against RFID technology that can pickup information stored in your various cards. It also protects your cards from electro-magnetic radiation, but don’t try to carry it through the metal detector at the airport! This baby is a beeper.

Now, if your company is still on the old ID card system and hasn’t graduated to facial-recognition software, then the Ogdon wallet will come in quite handy. You can stick that ID card inside, as the thing has a generous 15 slots for cards, and travel worry-free. But if you are concerned about that face scanner stealing your soul—perhaps you share the beliefs of the wise natives of darkest Peru—then, well, if you have to make a living, you can’t protect yourself with an Ogden wallet or anything else, but you can fight back. That’s right. I mean go ahead and steal souls in retaliation, secretly. And one great way to start is with the spycam classic lighter camera!

There are so many little spy and hidden cameras around in all shapes and sizes, you might as well have one too. The lighter cam, they say, is far superior to the pen cam, though I suppose its usefulness depends on whether you are a writer or a smoker. The spycam lighter from ThinkGeek is a little sixty-dollar device that’s not just a still camera, no it’s a video camera. It takes in 4GB worth of video data and has a USB plug to automatically transfer data to your computer. What could be better?

Hey, the world is going to scan your face. If its isnt’ the timeclock/door look at work, its’ going to be the robot traffic cams at the traffic lights in your neighborhood, so what the heck. If you can’t beat ‘em, join ‘em and do it with the latest groovy gadgets, just in time for, well, I don’t think I need to plug the holiday here too, do I?

Everyday Dharma

Tuesday, March 2nd, 2010

dharmaDharma. Many of us have heard the word in discussions of eastern philosophy, but few understand the importance of its meaning to people of all professions. Dharma is personal responsibility combined with one’s social, familial, or professional duty—all with the concept of equilibrium or balance in mind. In Chu’s book, Thick Face, Black Heart, she describes the inherent importance of dharma to those seeking success in any realm.

As westerners, we often like to define what is right and what is wrong in absolute terms. Killing is wrong. Feeding people is good. Stealing is wrong. Healing is good. But the idea of dharma states that there is a right and wrong, a “duty” if you will, for each individual depending on his or her station in life. If someone has joined the army and sworn to fight as his superiors direct, it is his dharma to do so. If killing is involved, it is his dharma to kill. That is the duty he must fulfill based on his station in life. It is also his duty to wear camouflage clothing and stay physically fit in order to protect himself from attack. Sacrificing himself is not the warrior’s dharma. After all, what good is a dead warrior? His dharma is to perform his job while building upon his ability to do his job effectively. That means self-preservation.

Meanwhile, if a physician has taken an oath to save all lives, he must do so no matter whether these are the lives of friendly soldiers or enemies. It is his dharma to do so—his duty. He must get a good night’s sleep; eat well; and never endanger his hands, the sanitation of the operating environment, or his own livelihood, as this would deter him from performing his dharma.

The dharma of a debtor is to pay back his debt as well as he is able—to establish a payment plan that does cause him to cut back on luxuries, does force him to take on a lower standard of living, but does not endanger his or his family’s livelihood. After all, the creditor also has to live and to support his family, so that is another dharma that must not be neglected. Meanwhile, the dharma of a creditor is to collect upon debt. This dharma calls for him to enable the debtor to establish a workable payment plan while still remaining able to recover financially. None of this is anything new to you, I’m sure, but many wrongly interpret their dharma due to short-sighted pressure from professional superiors.

Some folks in the credit industry seem to think it is their dharma to ruin the debtor. To take all they can get and leave the debtor with nothing—no money, no hope, no self-respect. This is a huge mistake on every professional level. Everyone makes mistakes. Life is not about avoiding mistakes and proving that you were born perfect and a genius. Dharma simply states that one must do the duty you happen to have in order to help put things right in the world—in order to bring things back to a state of equilibrium.